Terms of Service
Last updated: 23 July 2026
These Terms of Service ("Terms") govern your use of BooTickets ("BooTickets", "we", "us", or "our"), including our website, applications, and services for creating, managing, and selling tickets for events.
1. Who we are
BooTickets is a ticketing and event management platform. We provide tools for organisers to publish events and sell tickets. We are not the organiser of events listed on the platform.
2. Accounts
To use organiser features, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account and for all activity that occurs under it.
3. Event organisers
Organisers are solely responsible for their events, including:
- Event descriptions and content
- Pricing, refunds, and cancellations
- Publishing a refund policy for their events and handling refund requests directly with ticket buyers
- Compliance with applicable laws and regulations
- Delivering the event as described
BooTickets does not guarantee the quality, safety, or legality of events listed on the platform.
4. Ticket buyers
When you purchase a ticket, you enter into a contract directly with the event organiser. BooTickets acts as a platform and payment facilitator only.
The organiser's refund policy is displayed during the checkout process. Any refund requests should be directed to the event organiser. BooTickets is not responsible for issuing refunds on behalf of organisers.
5. Payments
Payments are processed through third-party payment providers, including SumUp and Stripe. BooTickets does not directly handle or store payment card details. All card data is processed securely by the relevant payment provider.
BooTickets charges a platform fee to organisers for ticket sales processed through the platform. This fee is agreed upon during account setup and is deducted from the organiser's proceeds.
6. Acceptable use
You agree not to misuse the platform, including attempting to disrupt services, upload unlawful content, or infringe on the rights of others.
7. Suspension and termination
We may suspend or terminate accounts that violate these Terms or pose a risk to the platform or other users.
8. Limitation of liability
To the maximum extent permitted by law, BooTickets shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
9. Changes to these Terms
We may update these Terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.
10. Contact
If you have questions about these Terms, please contact us at support@bootickets.com.