Pricing
Just 1% per ticket. No contracts. No hidden fees.
Connect Stripe, SumUp or PayPal and get paid directly. You only pay BooTickets when you sell a ticket — most platforms charge several times what we do.
What BooTickets charges
A flat 1% of the ticket price. That's it — no setup fee, no monthly fee, the same whichever payment provider you use and whichever currency you sell in.
| Ticket type | BooTickets fee |
|---|---|
| Paid ticket | 1% of the ticket price |
| Donation | 1% of the donation |
| Free ticket | None |
- Free tickets are issued instantly, with no payment step and no fee at all.
Your payment provider's fee
Your tickets are paid for through your own Stripe, SumUp or PayPal account, so the money lands with you directly. Each provider charges its own card-processing fee for that — paid straight to them, separately from BooTickets. It's typically around 1.5%–3% and depends on the card and your provider's plan:
We don't add anything to this or take a cut of it — we just want you to see the full picture.
Who pays the BooTickets fee?
You choose, per event:
- You absorb it — the buyer pays the face value; the fees come out of your takings.
- The buyer pays it — the BooTickets fee and an estimate of your payment provider's own card fee are shown and added on top at checkout, so there's never a surprise and you keep close to the full face value of the ticket.
Set the default for new events in your account settings, and override it per event.
Example
A £20 ticket sold through Stripe, whose own card fee for a standard UK card is around 1.5% + 20p (about £0.50 on a £20 sale). The BooTickets fee is 1% either way — what changes is who covers these two fees.
| If you absorb the fees | Amount |
|---|---|
| Buyer pays | £20.00 |
| BooTickets fee (1%) | −£0.20 |
| Stripe's card fee | −£0.50 |
| You keep | ~£19.30 |
| If the buyer pays the fees | Amount |
|---|---|
| Buyer pays | £20.71 |
| BooTickets fee (1%) | −£0.20 |
| Stripe's card fee (estimated) | −£0.51 |
| You keep | ~£20.00 |
Either way the money settles into your own Stripe account. Because the card fee added at checkout is an estimate, your actual take-home may land a penny or two either side of face value; BooTickets never adds to Stripe's fee or takes a cut of it.
How the BooTickets fee reaches us
With Stripe and PayPal the fee is taken automatically at the point of sale, so it never lands in your account.
SumUp has no equivalent mechanism, so the full amount (less SumUp's own card fee) settles to you and we invoice the BooTickets fee separately afterwards. The "You keep" figure on your Sales page is the same either way — it just tells you what you end up with once that invoice is paid, which is why the page notes when a fee is invoiced rather than deducted.
See Billing for when the invoice arrives, when it is due, and what to download if your fee was taken at the point of sale instead.
Donations
Donations are shown separately from ticket income on your Sales page, and are yours in full. Where a share of takings goes to the artist(s), that share is normally worked out from your net ticket takings, so keeping the two apart matters. The BooTickets fee on a donation is the same 1%.
VAT
On the BooTickets fee. BooTickets is not currently VAT-registered, so there is no VAT on our 1%. You are charged 1% and nothing else — it is not "1% + VAT", and we cannot issue a VAT invoice for it. If that changes we will say so here before it takes effect.
On your ticket sales. This is separate, and it depends on your registration, not ours. If you tell us you're VAT-registered, we calculate VAT on the ticket price using the rate for your venue's country, record it on each order, and give the buyer a numbered VAT invoice. Donations are outside the scope of VAT and are never included.
