AI assistants (Claude and ChatGPT)
You can connect BooTickets to Claude or ChatGPT and ask the assistant to set an event up for you — "add next Friday's gig at the Corn Exchange, £12 adult and £8 concession" — instead of filling in the event wizard yourself.
What it can and can't do
The assistant can:
- See your saved venues, and add a new one
- Create a draft event, with its date, times, description and ticket tiers
- Read an event back so it can tell you what it set up
The assistant cannot:
- Publish an event or put tickets on sale
- Change or cancel an event that already exists
- See your orders, attendees, payouts or customer data
Everything it creates arrives as a draft in Manage → Events. Nothing is on sale until you open it, check the details and pricing, and publish it yourself. This is deliberate: an assistant can misread a date or a price, and publishing is the point where that becomes a problem for real buyers.
Connecting
BooTickets is a remote MCP server, which is the standard both assistants use for connectors. You'll need the server address:
https://api.bootickets.com/mcp
In Claude — open Settings → Connectors → Add custom connector, paste the address, and follow the prompts.
In ChatGPT — custom connectors live behind developer mode (Settings → Connectors → Advanced). Paste the same address there.
Either way you'll be sent to BooTickets to sign in and approve the connection. Check the permissions on that screen before you allow it — it lists exactly what the assistant is asking for, and which application is asking.
Getting good results
- Say which venue. If you have several, name it. The assistant will match it against your saved venues rather than creating a duplicate.
- Be explicit about times. "7.30pm on the 12th of September" is better than "Friday evening"; the assistant has no way to check your calendar.
- Give prices in pounds and state the concessions. It will set up one ticket tier per price you mention.
- Check the draft. Read the dates, the prices and the quotas before publishing. The assistant will give you a direct link to the draft when it's done.
Disconnecting
Go to Manage → Account → User and use Disconnect next to the app. Access stops immediately — the assistant can't make another call, even in a conversation that's already open.
Disconnecting doesn't touch anything the assistant already created; drafts stay where they are.
Troubleshooting
The assistant says it isn't connected, or asks you to sign in again. Connections last until you revoke them, but an assistant may need to refresh its access after a long gap. Ask it to reconnect and you'll get the approval screen again.
It can't find your venue. Ask it to list your venues first. If the venue isn't there, add it in Manage → Venues, or ask the assistant to create it.
It created the event under the wrong organisation. A connection is tied to the organisation you were signed into when you approved it. Disconnect it, switch organisation, and connect again.