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  • How-to guides
    • Create an event
    • Publish an event
    • Create ticket types
    • Connect payments
    • Issue a refund
    • Check in attendees
    • Export attendees
    • Create discount codes
    • View sales reports
  • Integrations
    • Your website
      • Linking to events
      • Buy ticket buttons
      • QR codes
      • Custom domains
    • Google Analytics
    • Google Ads
    • API
    • Webhooks
  • Troubleshooting
    • Payments
    • Attendee emails
    • Check-in
    • Integrations
  • FAQ
Help / Troubleshooting

Troubleshooting

Quick fixes for the most common issues. Pick a topic below. If you're still stuck, contact support from your dashboard.

Payments
Failed payments and payout problems.
Attendee emails
Confirmation emails not arriving.
Check-in
Scanning and door-entry issues.
Integrations
Embed and integration problems.
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